Objectivity in One-to-One Conversations | Jean Moroney

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Objectivity is the key to avoiding misunderstandings and making one-to-one conversations productive. There are two contexts of knowledge, two value hierarchies, and two “crows” to consider to communicate effectively. In this talk from OCON 2024, Jean Moroney covers the topics: what constitutes subjective vs. objective goals for a conversation, the need to manage emotions as they arise rather than shut them down, and how doing this effectively by “holding all of the values with care” can get a conversation back on track and help you deal objectively with another person’s real or apparent irrationality.

Recorded live on June 14 in Anaheim, CA as part of OCON 2024.